Frequently Asked Questions

FAQ1

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Blackstone Management has multiple offices that serve the entire Mid Atlantic Area. We manage properties in Maryland, Virginia, and Washington, D.C & surrounding areas.

Blackstone Management oversees all types of property including single-family homes, town homes, condos, multi-plexes, office building and multi-family units.

Blackstone Management is one of the few full-service property companies that focus exclusively on property management and real estate development. Almost all of our competitors are traditional real estate brokerages that happen to have a property management presence. At Blackstone Management, we don’t engage in buy/sell real estate of any kind and as such, you get the benefit of 100% of our focus every single day! We provide elaborate marketing campaigns to get your property maximum rental exposure. In addition, we run nationwide criminal and credit background checks as well as income/employment verification on every respective tenant to make sure we are finding you a qualified renter. Beyond that, we sign the lease with the tenant, enforce the lease, collect rents, rapidly disburse rental proceeds to our owners via electronic transfer or check, and aggressively chase down rent when tenants don’t pay on time. We also inspect your property multiple times annually on an interior and exterior basis to ensure the property is being properly taken care of by the tenants. In addition, we have maintenance solutions to address any maintenance issues that may arise and we are the only company that also allows our owners to coordinate their own maintenance if they choose. Lastly, in the unlikely event of an eviction, we have an innovative Eviction Protection Plan that will take care of evictions at low costs for you

Blackstone Management has a very simplistic and cost-effective fee structure. For multi-plexes and multi-family units, please contact us so we can provide you a custom quote. For all other single-family homes, townhomes, and condos, we have a leasing fee and a monthly management fee to manage your property 24x7x365 which is a small percentage of the gross rents collected. That percentage is a number you will find to be standard nationwide with very little deviation.

Ultimately, the market determines the rental amount for your property and it is our job to provide you with good, reliable market information regarding market rent rates. As such, we will always recommend market pricing to you but we allow our clients to choose the price point.

For all of our properties that are market-ready and priced at market rates, our average days on market is approximately 26 days. For homes that are not in market-ready condition and/or or priced at above-market conditions, then it can take considerably longer to rent. Your vacancy period will also be affected by both the vacancy rate within the area and also the time of year as there are specific months in which properties lease faster.

Unless the tenant is responsible for damage or is negligent with regards to property maintenance, then owners bear the financial responsibility of paying for repairs.

If you are looking for the best value in property management, you have found it. With a service offering that is as comprehensive as any in the market combined with the most cost-effective solution you will find anywhere, moving forward with Blackstone Management is a good business decision.

We are one of the Mid Atlantic’s largest management company and offer the most comprehensive property management services in the industry and do this at below market rates. Prudent, Ethical, Reliable and Professional are the qualities we possess that set us apart from other property management companies. We always have our owner’s best interest in mind when it comes to managing their rental property and we work very hard for our owners every single day.

We provide online portals for our tenants or they can fax, email or phone their requests to us. The Tenant is your customer and we try to remedy the problem in a short amount of time. Whether the problem is an emergency and time sensitive or a non-emergency problem, we will handle the repair per state property code. If we identify the problem will put the tenant in danger from a health and safety standpoint, we will make the repair immediately to mitigate the owners risk and liability.

We use both in-house maintenance staff as well as approved vendors. We are competitive and handle all repairs per code which is required by law. The cost will be based on the specific repair and in all cases we attempt to send a technician that can handle multiple issues so your total cost is less. Because we are one of the industry’s largest management company, we are able to negotiate heavy discounts on materials and labor and we pass along these savings to our clients. You will typically pay between 10-15% below what you could obtain on your own for the same services.